Playova

Licence help

Find the licence you already own.

Start by signing in with the account used for your purchase. No need to purchase again.

Existing web purchases

Open your account and check the licence and connected devices. If you forgot your password, use the password-reset link on the sign-in page.

Cannot find it?

Contact [email protected] with your purchase email and order reference. Do not send passwords, payment-card details or recovery secrets. Support can help investigate the purchase.

Upcoming guest purchases

The planned web Basic checkout will allow purchases without prior registration and use a recovery email for licence management. Guest checkout and email-only licence recovery are not live yet.